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Frequently Asked Questions

  • How quickly can TES deploy a technician to my location?
    TES field services staff are located in the Dallas - Fort Worth metroplex and at key business jet hubs around the country like Phoenix and Ft. Lauderdale. Our proximity to world class airports allows us to quickly deploy technicians anywhere in the US or internationally.
  • What are your hourly rates for troubleshooting?
    We have amongst the lowest hourly rates in the industry. Keep in mind that your rate will be determined by: Maintenace Plan or Time & Materials Complexity of Work Scope AOG vs. Non-AOG
  • Are your technicians factory trained?
    Yes! Most of our technicians have been trained at either Honeywell, GE or another OEM. In addition, we only deploy technicians after they have been trained in the "TES Way".
  • Can I contact someone at any time of day or night?
    Yes, we are always open for business, call us at 817-625-6100. We are staffed to handle AOG emergencies around the clock.
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