Position Overview:
The APU Lead Technician is responsible for performing and overseeing APU maintenance, while supporting, training, and guiding technicians to ensure work is completed safely, efficiently, and in accordance with TES standards. This role serves as a key point of contact for the APU Program Manager and provides leadership in both technical and workflow management.
Key Responsibilities
- Perform all duties of a Level 3 Technician.
- Supervise and assist technicians in daily maintenance activities.
- Provide technical support and ensure adherence to TES procedures.
- Develop and implement processes to improve workflow efficiency.
- Maintain shop to a 5S standard and routinely verify technician capabilities to identify remedial training opportunities.
- Interact directly with customers to ensure satisfaction and clear communication.
- Ability to operate APU test cell for testing combined with troubleshooting.
- Open and manage work orders.
- Schedule technician assignments and monitor progress.
- Provide input to the Engine/APU Program Director regarding technician performance and training needs.
- Serve as backup to the Maintenance Manager as required.
Qualifications
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Minimum Qualifications
- High school diploma or equivalent.
- A&P Certificate, or P license preferred.
- Repairman certificate combined with APU experience in lieu of P license.
- Ability to read, write, and communicate effectively in English.
- Proficient in interpreting technical publications and maintenance manuals.
- Skilled in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work proficiently in Corridor.
- Ability to travel domestically and internationally.
- Able to lift up to 75 lbs and stand for extended periods.
- Proficiency with standard hand tools.
- Must possess and maintain a personal set of professional tools.
Ideal Candidate Attributes
- Strong work ethic and reliability.
- Excellent written and verbal communication skills.
- Professional demeanor and appearance.
- Eager to learn and receptive to instruction.
- Self-motivated with the ability to work independently.
- Strong attention to detail and commitment to quality work.