As a Business Aviation Parts Distribution Programs Manager, you will be responsible for overseeing and optimizing the parts distribution programs within the business aviation industry. You will collaborate with various teams, including sales, operations, supply chain, and customer service, to ensure efficient and effective distribution of aviation parts to customers, maintenance providers, and other stakeholders. Your role will involve developing and implementing strategies to enhance distribution operations, managing relationships with suppliers and partners, and monitoring program performance.
Distribution Strategy Development: Collaborate with senior leadership and relevant stakeholders to develop and refine distribution strategies aligned with the company’s objectives in the business aviation parts industry. Identify opportunities for expanding distribution channels, improving service levels, and optimizing inventory management.
Parts Distribution Program Management: Oversee the execution of parts distribution programs, ensuring seamless operations and timely delivery of aviation parts. Develop and implement standardized processes, policies, and metrics to measure and optimize program effectiveness.
Supplier and Partner Relationship Management: Build and maintain strong relationships with suppliers, manufacturers, distributors, and other partners involved in the aviation parts distribution network. Negotiate and manage contracts, agreements, pricing, and service level agreements to maximize mutual benefits and ensure reliable supply.
Program Performance Analysis: Monitor and analyze key performance indicators (KPIs) related to parts distribution programs, such as order fulfillment rates, inventory turns, lead times, and customer satisfaction. Identify areas for improvement and develop action plans to address issues and optimize performance.
Inventory Management: Develop and implement inventory management strategies to optimize stock levels, minimize obsolescence, and reduce carrying costs. Collaborate with the supply chain team to ensure accurate demand forecasting and effective inventory replenishment processes.
Customer Support and Satisfaction: Collaborate with customer service teams to ensure prompt and efficient resolution of parts-related inquiries, order tracking, and customer complaints. Continuously improve customer support processes and implement mechanisms for gathering customer feedback.
Cross-functional Collaboration: Collaborate with internal teams, including sales, marketing, operations, and quality assurance, to ensure alignment and coordination of parts distribution efforts. Provide guidance and support to enable effective communication and collaboration across departments.
Compliance and Risk Management: Ensure compliance with relevant aviation regulations, quality standards, and safety protocols in parts distribution operations. Identify and mitigate potential risks, such as counterfeit parts, regulatory compliance issues, or supply chain disruptions.
Qualifications and Skills
- Bachelor’s degree in business administration, aviation management, supply chain management, or a related field. A master’s degree is a plus.
- Proven experience in parts distribution management, program management, or related roles within the business aviation industry.
- Strong understanding of aviation parts, distribution channels, logistics, and supply chain operations specific to the business aviation sector.
- Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
- Strong leadership and project management skills, with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
- Proficiency in using relevant software and tools for data analysis, inventory management, and reporting.
- Knowledge of aviation regulations, quality standards, and safety protocols relevant to parts distribution in the business aviation industry.
- Familiarity with compliance and risk management in aviation parts distribution operations.