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Quality Inspector

Position Overview:

Pay: $85,000-$90,000 annually

TES is seeking a highly organized and detail-oriented Quality Inspector to join our team. Performs approved inspection programs for servicing and repair of gas turbine engines, aircraft components, parts or accessories in accordance with the Repair Station Manual, Federal Aviation Regulations, manufacturers’ specifications, approved technical data and TES policies/procedures.

Key Responsibilities:

  •   Performs all duties of designated inspection and product handling in accordance with TES. policies and procedures and provide reports/records, such as FRA 337’s, that comply with all applicable Federal Aviation Regulations, IPM’s, manufacturers’ specifications and the policies of TES.
    •    Completes receiving, assembly (in-process) inspection and the final acceptance inspection of each overhauled or repaired engine, accessory, appliance and component at time of completion and prior to preparation for shipment.
    •    Assists as necessary with the operation and accuracy of the filing system for overhaul records, electronic/manual maintenance records, bulletins, and related publications for their programs.
    •    Completes employee qualification audits, process verification audits, process and procedure audits, as they relate to the Repair Station.
    •    Assures that required preliminary, hidden, damage, progressive and final inspections are properly performed, and that proper inspection records, reports and forms are properly executed prior to releasing the product.
    •    Instructs production personnel in proper procedures for compliance with product/company standards.
    •    Conducts periodic inspection/calibration of all precision tools and test equipment, and ensures calibrations are current and conform to all applicable regulations.
    •    May evaluate published technical data for timely and accurate applicability to quality assurance /shop procedures to ensure reliable, quality products.
    •    Provides technical inspection support for specific engines/components and takes appropriate actions in preventing release of defective, unserviceable, or un-airworthy parts.
    •    Enters quality escapes into Turbine Update for tracking of internal/external quality escapes.
    •    Direct report to Quality Operations Leader. Maintains constant communication with Quality Operations Leader as it relates to day to day operations

Qualifications & Experience:

  • Ability to express or exchange ideas verbally with peers, clients, and public.
    •    Ability to get along with co-workers and peers.
    •    Maintenance of regular attendance and punctuality within customary tolerances.
    PHYSICAL DEMANDS
    (The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)
    •    Sedentary Work: exerting up to (50-70) pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Work involves walking, sitting, driving or standing for brief periods of time. Reaching:  extending hands and arms in any direction. Handling:  seizing, holding, grasping, turning or otherwise working with hand(s). Talking:  expressing or exchanging ideas by means of the spoken word.
    •    Hearing:  perceiving the nature of sounds by ear.
    WORK ENVIRONMENT
    (The work environment characteristics described here are representative of those employee encounters while performing the essential functions of the job.
    •    Engine shop and shop office environments, including hoists, heavy parts, chemicals, and fluids with use of precision instruments, stringent housekeeping and work area safety regulations and practices to observe and maintain.
    •    The environment may include brief periods of elevated noise exposure due to engine testing, exposure to outside weather conditions required to service aircraft engines and accessories.

Supply Chain Analyst

Position Overview:

Pay $70,000-$80,000

Job Description

TES is seeking a Supply Chain Analyst to join its Supply Chain department, focusing on procurement, inventory management and optimization. As a Supply Chain Analyst, you’ll be responsible for evaluating and improving our end-to-end supply chain processes. You will work closely with procurement, production, and logistics teams to analyze data, forecast demand, streamline inventory management, and ensure timely material flow across our supply chain. This role is essential in ensuring we maintain high service levels while minimizing cost and lead time across a complex, high-value product line.

Key Responsibilities:

  • Ensure operational and commercial performance for one or multiple product lines regarding inventory planning and material availability.
  • Analyze supply chain performance metrics
  • Sourcing and procuring aircraft components
  • Supporting the administration of repairs, cores and product line management
  • Processing customer order confirmations
  • Monitor procurement activities to ensure alignment with production schedules and customer requirements
  • Collaborate with suppliers to resolve issues related to delivery, quality, or capacity constraints
  • Resolving component non-conformance issues
  • Communicating informed risks within the business to key stakeholders
  • Supporting after-hours operations and weekends on a rotating schedule as necessary
  • Maintain compliance with aviation industry regulations and quality standards
  • May perform other duties as directed by Leadership

Qualifications & Experience:

  • Bachelor’s degree or higher preferred – Business, Supply Chain Management, or related field of study.
  • 2+ years of experience in Supplier Management/Procurement as a Purchasing Agent or Buyer is highly desired.
  • Experience with strategic sourcing and managing supplier performance is desired
  • Analytical, problem-solving, and organizational skills
  • Motivated, highly organized and detail-oriented
  • Excellent communication and collaboration abilities
  • Proficiency in data analysis tools (e.g., Excel, Tableau) and ERP systems (e.g., Corridor, Quantum)

Inventory Specialist

Position Overview:

TES is seeking a highly organized and detail-oriented Inventory Specialist to join our team.

Pay: $22-$24 hourly 

Visually inspects all incoming products for compliance to the purchase order received with the shipment in accordance with established policy and procedure. The inspection shall focus on the product’s received condition including identification, configuration, completion, condition, quantity, and appropriate certification.

Key Responsibilities:

  • Verifies purchased products were obtained from an approved source as listed on the qualified vendor listing and directs the product to the appropriate area for inspection. Identifies material requiring inspection using the check for acceptance (CFA) processing accordance with established policy and procedure.
  • Researches and reconciles discrepancies noted during the cycle count process; completes discrepancy reports and performs computer system data entry from receiving documentation in accordance with established policy and procedure. Segregates non-conforming material from accepted material to prevent inadvertent use.
  • Communicates non-conformities found with the appropriate department.
  • Cleans incoming trays and moves parts from gateway to engine trays.
  • Moving of aircraft engines, engine containers, materials transport containers and facility maintenance equipment with forklifts between plants.
  • Organizing engine container yards for cleanliness and orderliness
  • Preparation of aircraft engine containers for shipment
  • Installing aircraft engines into transport containers
  • Operates a forklift truck within all safety guidelines; fuels vehicle when needed and notifies supervisor when problems are encountered with its operation
  • Conducts an inventory of engine parts located on the engine trays to determine part requirements for build kit completion.
  • Liaises with production planners to locate parts, expedite work, and/or obtain estimated completion dates.
  • Logs received and shipped items into production management receiving system to maintain lot control registry.
  • Provides materials, components, and engines in a timely manner by physically moving them from stock points either manually or by way of material handling equipment (i.e., forklift, pallet jack, etc.)
  • Uses the production management computer system to dispense and receive information such as receipts, transfers, returns, cycle counts, product codes, part numbers, quantities, comments, outstanding demands, non-conformance tags, etc.
  • Stocks consumables and parts on warehouse shelving.
  • Arranges parts/components into kits as per original equipment manufacturer parts manuals.
  • Prepares and completes a variety of documentation required for credit and export compliance, vendor returns, picking and shipping of parts, service center transfer shipments, etc.
  • Controls data integrity of inventory systems by creating and updating system files. 
  • Communicates with global Customer Service Teams of any outbound order discrepancies via phone, email or Chat.
  • Works with 3rd party LTL/Parcel carriers to ensure deliveries are made in accordance with customer requirements.

Qualifications & Experience:

Position Requirements:

 Good planning, organizational, interpersonal, and decision-making skills to ensure compliance to customer, regulatory and company requirements.

  • A valid class 5 driver’s license (or equivalent)
  • A valid forklift operator’s license (preferred)
  • Mechanical dexterity
  • Working knowledge of computers
  • Ability to lift up to 50 pounds (unassisted) for approximately 25% of the average workday.
  • Demonstrated knowledge of the proper handling of material.
  • Working knowledge of inventory controls and warehousing procedures is an asset.
  • Thorough knowledge of the workplace hazardous materials information system (WHMIS) requirements and hazardous goods handling.
  • Must be authorized to work in the US.

APU Technician

Position Overview:

As an Aviation Maintenance Technician, you will be responsible for conducting repair or overhaul tasks on aircraft engines, APUs (Auxiliary Power Units), modules, accessories, or parts. Your role encompasses troubleshooting, disassembly, cleaning, inspection, assembly, testing, and preservation, ensuring compliance with FAA Regulations, OEM manuals, and related safety practices.

Essential Duties and Key Responsibilities:

  • Read and write in English, adhering to required standards in the performance of assigned work, and demonstrating competencies in accordance with FAA Regulations, OEM manuals, and related materials.
  • Complete training requirements as outlined in the TES Training Matrices chart, including knowledge of Federal Regulations, visual inspections, receiving inspections, substance-free policies, and department publications, among others.
  • Conduct troubleshooting and repair, either on or off the wing, under general supervision and in line with departmental policies and procedures.
  • Perform disassembly and assembly of various turbine engines using aircraft tools, balance machines, surface grinders, drill presses, and other equipment for repair and overhaul.
  • Conduct inspections of engine parts using magnifying glasses, vernier calipers, depth gauges, buffers, binoculars, and pressure testers to identify physical defects such as cracks, burns, foreign object damages, and structural deviations.
  • Evaluate engine parts to determine repairability or need for replacement, referencing micrometers and precision-measurement tests.
  • Inspect aircraft engine parts to determine and perform non-destructive testing (NDT) requirements.
  • Utilize applicable database systems to retrieve information related to parts inventory, manufacturing models, serial numbers, and other relevant data for proper documentation.
  • Refer to technical publications, specification sheets, and regulatory requirements to ensure all tasks are completed in the correct sequence and are appropriately signed off.
  • Assist with general facility cleaning and maintenance.

Qualifications & Experience:

Minimum Qualifications:

  • 2 years or more of experience on gas turbine engines or possession of an FAA-issued Power Plant license for disassembling/assembling turbine engines and inspecting aircraft engine parts for physical defects.
  • Ability to read, interpret, and understand technical manuals, work specifications, and written instructions, as well as use micrometers and precision-measuring instruments.

Qualifications (Including Licenses and Certifications):

  • FAA Airframe & Power Plant license (preferred)

Physical And Mental Demands:

Physical:

  • Shop Work: May require exertion of up to 50-70 pounds of force occasionally and/or negligible force frequently to lift, carry, push, pull, or move objects. Work may involve walking, sitting, driving, or standing for brief periods.
  • Near clarity of vision is necessary for close-up engine and chart/document analysis.
  • Reaching, handling, and talking may be required.
  • Hearing is necessary for perceiving sounds.

Mental:

  • The job requires careful diligence and attention when performing duties under normal mental stresses associated with detailed mechanical/technical work.

Work Environment:

    • Work primarily takes place in engine shop environments, which may involve hoists, heavy parts, chemicals, fluids, and precision instruments.
    • Adherence to stringent housekeeping and work area safety regulations and practices is essential.
    • Brief periods of elevated noise exposure may occur due to engine testing.
    • Occasional exposure to outside weather conditions may be expected.

Logistics Coordinator

Position Overview:

TES is seeking a highly organized and detail-oriented Logistics Coordinator to join our team. This role is crucial in ensuring the efficient movement of aviation parts, engines, and APUs to support our customers worldwide. The ideal candidate will manage shipping, receiving, inventory control, and coordination with suppliers and transportation providers to optimize operations and maintain our commitment to superior service.

Key Responsibilities:

  • Coordinate and manage inbound and outbound shipments, ensuring timely and cost-effective delivery.
  • Maintain accurate inventory records and oversee stock levels to ensure availability of critical parts.
  • Work closely with suppliers, freight forwarders, and carriers to track shipments and resolve logistics issues.
  • Ensure compliance with all international and domestic shipping regulations and documentation requirements.
  • Optimize warehouse and distribution processes to improve efficiency and reduce costs.
  • Collaborate with internal teams, including procurement and sales, to align logistics strategies with business goals.
  • Conduct regular audits of inventory and shipping documentation to maintain accuracy and compliance.
  • Utilize logistics software and ERP systems to manage shipments and inventory effectively.

Qualifications & Experience:

  • Bachelor’s degree in Supply Chain Management, Logistics, Business, or related field preferred.  In lieu of a degree, 5–7 years of experience as an Inventory Supervisor or in a similar role will be considered.
  • 5+ years of experience in logistics, supply chain, or warehouse management, preferably in the aviation industry. 
  • Strong understanding of international shipping regulations, customs procedures, and trade compliance.
  • Proficiency in logistics software, inventory management systems, and Microsoft Office Suite.
  • Excellent problem-solving, organizational, and communication skills.
  • Ability to multitask and work effectively under pressure in a fast-paced environment.
  • Knowledge of hazardous materials handling and aviation logistics is a plus.

Industrial Engineer

Position Overview:

We are seeking a highly motivated Industrial Engineer to drive process improvement, efficiency, and standardization across our operations. This role will focus on analyzing current workflows, developing and formalizing standard operating procedures, and implementing best practices to enhance productivity and quality. The ideal candidate will have experience in manufacturing or aerospace environments and possess strong analytical, problem-solving, and project management skills.

Key Responsibilities:

  • Process Development & Improvement: Analyze existing workflows, identify inefficiencies, and implement solutions to optimize operations.
  • Standardization: Develop, document, and formalize standard operating procedures (SOPs) to ensure consistency and compliance.
  • Lean & Continuous Improvement: Apply Lean, Six Sigma, and other industrial engineering methodologies to reduce waste and improve productivity.
  • Data Analysis: Use data-driven insights to monitor performance metrics, identify trends, and recommend process enhancements.
  • Collaboration: Work cross-functionally with departments such as manufacturing, supply chain, quality, and finance to implement process improvements.
  • Technology & Automation: Identify opportunities for automation and digital tools to streamline operations.
  • Training & Implementation: Assist in training employees on new processes and ensure successful adoption.
  • Compliance & Safety: Ensure all processes comply with industry regulations, safety standards, and company policies.

Qualifications & Experience:

  • Education: Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, or a related field.
  • Experience: 3-7 years of industrial engineering experience, preferably in manufacturing or aerospace.
  • Skills:
    • Strong analytical and problem-solving skills
    • Experience with Lean, Six Sigma, or other continuous improvement methodologies
    • Proficiency in process mapping and workflow optimization
    • Knowledge of ERP systems, data analysis tools, and process automation solutions
    • Excellent communication and project management skills
  • Certifications (Preferred but not required): Lean Six Sigma Green/Black Belt, PMP, or similar.

Customer Service Manager

Position Overview:

We are seeking a dynamic and experienced Customer Service Manager to lead and elevate our customer service operations in the Dallas Ft Worth area. The successful candidate will play a pivotal role in ensuring exceptional customer experiences, managing a team of customer service representatives, and driving operational excellence. The role requires a deep understanding of Salesforce and preferably Quantum ERP systems, as well as a proven track record of achieving results in a fast-paced and customer-centric environment.

Key Responsibilities:

  • Lead, mentor, and inspire a team of customer service representatives to achieve performance targets and deliver outstanding customer satisfaction.
  • Oversee day-to-day customer service operations, ensuring efficient handling of inquiries, orders, and issue resolution.
  • Collaborate with cross-functional teams to optimize processes and enhance the overall customer journey.
  • Utilize Salesforce and Quantum ERP systems to manage customer interactions, track orders, and monitor service levels.
  • Develop and implement strategies to improve customer engagement, loyalty, and retention.
  • Analyze performance metrics and generate reports to assess team and individual performance, identify trends, and implement continuous improvement initiatives.
  • Gathering and analyzing customer feedback to identify trends and areas for improvement.  At times, presenting insights to senior management.
  • Act as a point of escalation for complex customer issues, providing timely and effective solutions.
  • Foster a culture of excellence, professionalism, and teamwork within the customer service department.
  • Maintaining positive relationships with key customers and building loyalty.

Qualifications:

  • Bachelor’s degree in Business, Management, or a related field, or 5-8 years of experience in lieu of degree.
  • Proven experience in customer service management, ideally within the aviation or aerospace industry
  • Proficiency in Salesforce and preferably Quantum ERP systems.
  • Strong leadership and team management skills, with a history of motivating and developing high-performing teams.
  • Exceptional organizational and time-management abilities, with a focus on driving results and meeting deadlines.
  • Excellent communication and interpersonal skills, with the ability to collaborate across departments and engage effectively with customers.
  • Analytical mindset, capable of using data-driven insights to optimize processes and enhance performance.
  • Adaptability to a fast-paced and evolving industry landscape.
  • Motivated, highly organized and detail-oriented.
  • General understanding of customer payment terms and accounts receivables.
  • Demonstrated problem-solving skills, project management, and a customer-centric approach.
  • Previous experience with Bombardier platforms or Business Aviation platforms is a plus.

Warehouse Manager

Position Overview:

The Aircraft Parts Warehouse Manager is responsible for managing the efficient and effective distribution of aircraft parts in a warehouse environment that adheres to AS9120 and ASA100 quality standards. This position requires a thorough understanding of aviation regulations, inventory management, and quality management systems. The manager will be responsible for leading the warehouse team and ensuring that all warehouse operations are carried out in a safe, efficient, and effective manner.

Key Responsibilities:

  • Manage and oversee all aspects of the aircraft parts distribution warehouse, including inventory control, receiving, picking, packing, and shipping.
  • Develop and implement warehouse policies and procedures to ensure compliance with AS9120 and ASA100 quality standards.
  • Supervise and train warehouse staff, ensuring that they are working in a safe and efficient manner.
  • Conduct regular performance evaluations of the warehouse staff.
  • Maintain accurate records and ensure the accuracy of inventory records.
  • Monitor and maintain inventory levels and ensure accurate and timely completion of inventory counts.
  • Supervise and train warehouse staff, including conducting regular performance evaluations.
  • Coordinate with other departments to ensure accurate and timely order processing and fulfillment.
  • Coordinate with quality control personnel to ensure that all products meet the required quality standards before they are shipped.
  • Monitor and analyze warehouse performance metrics, including inventory accuracy, order fulfillment, and on-time delivery.
  • Take corrective action as needed to improve warehouse performance.
  • Develop and maintain relationships with vendors and suppliers.
  • Ensure that all administrative duties are completed accurately and on time, including record-keeping, reporting, and budgeting.

Qualifications:

  • Minimum of 5 years of experience in warehouse management, preferably in the aviation industry.
  • Knowledge of aviation industry regulations, including AS9120 and ASA100 quality standards.
  • Proficient in office 365 and warehouse management software.
  • Strong leadership and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Experience with Lean principles and continuous improvement methodologies is a plus.
  • Familiarity with Federal Aviation Administration (FAA) regulations is a plus.

Physical Requirements:

  • Must be able to lift up to 50 pounds.
  • Must be able to stand for extended periods of time.
  • Must be able to work in a warehouse environment with exposure to noise, dust, and other environmental factors.

Director of Quality

Position Overview:

The Director of Quality is responsible for leading and managing TES’s Quality function, ensuring compliance with all regulatory requirements, company standards, and continuous improvement initiatives. This role will oversee the development, implementation, and monitoring of the Repair Station’s Quality Management System, ensuring the highest levels of product quality, safety, and customer satisfaction.

As a key member of the business unit’s leadership team, the Director of Quality will collaborate with leadership to drive process enhancements, improve operational efficiency, and uphold TES’s commitment to excellence.

Key Responsibilities:

• Develop, implement, and monitor quality policies and procedures in alignment with corporate objectives and regulatory requirements.

• Ensure compliance with all elements of 14 CFR Part 145 and act as the local authority on all applicable Federal Aviation Regulations.

• Plan, organize, staff, control, and direct the Quality Assurance department.

• Promote aviation safety by ensuring airworthy and quality aircraft maintenance.

• Develop and maintain the FAA Repair Station Manual and Quality Control Manual.

• Develop and administer FAA Parts Manufacturing Approval (if applicable).

• Interpret Federal Aviation Regulations into company policy/procedure.

• Administer the company’s quality systems and Internal Quality Audit Program.

• Coordinate with Department Managers and the Training Program Coordinator to ensure compliance with the Repair Station Training Program, maintaining technicians’ training records.

• Administer the Test, Measurement, and Diagnostic Equipment Calibration Program.

• Manage the Repair Station’s record-keeping requirements.

• Ensure that all technical data is current and properly maintained.

• Control the issuance of inspectors’ stamps and manage the Repair Station rosters.

• Recommend, as required, individuals for repairman’s certificates.

• Communicate company and department managers’ goals and objectives to staff and relay staff concerns and suggestions as appropriate.

• Travel to customer locations as needed to establish and maintain good working relations, including dispute resolution.

• Observe company rules and regulations, including proper use of safety methods and equipment.

• Prepare the department budget for fiscal year operations.

• Develop strategic plans for continuous improvement in quality.

• Stay current with industry trends and innovations.

• Perform other related duties as assigned by the General Manager.

Qualifications:

  • Develop, implement, and monitor quality policies and procedures in alignment with corporate objectives and regulatory requirements.
  • Ensure compliance with all elements of 14 CFR Part 145 and act as the local authority on all applicable Federal Aviation Regulations.
  • Plan, organize, staff, control, and direct the Quality Assurance department.
  • Promote aviation safety by ensuring airworthy and quality aircraft maintenance.
  • Develop and maintain the FAA Repair Station Manual and Quality Control Manual.
  • Develop and administer FAA Parts Manufacturing Approval (if applicable).
  • Interpret Federal Aviation Regulations into company policy/procedure.
  • Administer the company’s quality systems and Internal Quality Audit Program.
  • Coordinate with Department Managers and the Training Program Coordinator to ensure compliance with the Repair Station Training Program, maintaining technicians’ training records.
  • Administer the Test, Measurement, and Diagnostic Equipment Calibration Program.
  • Manage the Repair Station’s record-keeping requirements.
  • Ensure that all technical data is current and properly maintained.
  • Control the issuance of inspectors’ stamps and manage the Repair Station rosters.
  • Recommend, as required, individuals for repairman’s certificates.
  • Communicate company and department managers’ goals and objectives to staff and relay staff concerns and suggestions as appropriate.
  • Travel to customer locations as needed to establish and maintain good working relations, including dispute resolution.
  • Observe company rules and regulations, including proper use of safety methods and equipment.
  • Prepare the department budget for fiscal year operations.
  • Develop strategic plans for continuous improvement in quality.
  • Stay current with industry trends and innovations.
  • Perform other related duties as assigned by the General Manager.

Rental Bank Customer Service Rep

Position Overview:

TES is seeking a highly motivated and customer-focused Rental Bank Customer Service Representative to join our dynamic team. This role serves as the primary point of contact for our global customers, ensuring seamless communication and execution of rental requests for aircraft engines and auxiliary power units (APUs). The ideal candidate will possess exceptional customer service skills, meticulous attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

  • Serve as the primary liaison for customers, maintaining professional and proactive communication throughout the rental request process.
  • Efficiently manage and process rental requests from global clients, ensuring accuracy, timeliness, and adherence to company policies.
  • Collaborate with customers to assess their specific needs and provide tailored support throughout the rental process.
  • Address and resolve customer inquiries, issues, and concerns, ensuring a high level of satisfaction.
  • Oversee rental billing procedures with precision, ensuring compliance with established policies and financial guidelines.
  • Maintain accurate records of rental transactions, tracking activities, and generating reports using Microsoft Office and Salesforce.
  • Coordinate with internal departments (Sales, MCC, Repair Shop, and Inventory) to ensure rental assets are repaired, shipped, installed, removed, and returned with complete and accurate documentation, adhering to company guidelines.
  • Manage sub-lease rentals and work closely with our customers ensure inputs to TES
  • Collaborate with the Repair Shop to ensure timely processing of rentals and repairs, maintaining consistent rental availability and minimizing downtime for both rental and customer assets.

Qualifications:

  • Qualifications & Skills:

    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Salesforce.
    • Previous experience in the aviation industry is highly desirable.
    • Strong customer service and relationship-building skills, with the ability to engage effectively with a diverse clientele.
    • Excellent verbal and written communication skills.
    • Detail-oriented with exceptional organizational and multitasking abilities.
    • Problem-solving skills and the ability to work both independently and collaboratively within a team.