AOG Emergency
817.527.5917

24/7/365 Engine & APU Field Services

Anywhere in the US the same day or early next morning.

AOG Request

Rental Support
817.625.6100

24/7/365 Engine & APU Rental Support

 

APU Rental

Field Service Technician

Fully Remote

Position Overview:

As a TES Field Service Technician, you’ll be an on-site expert delivering maintenance, troubleshooting, and repairing turbine-powered business aircraft. This role demands a high degree of technical proficiency, independent decision-making, and professional customer interaction.

Key Responsibilities:

  • Perform inspections, troubleshooting, adjustments, repairs, and operational testing on engines and related systems per OEM instructions.
  • Conduct engine changes, scheduled inspections, and in-field repairs on customer aircraft.
  • Make airworthiness determinations and issue Return to Service certifications within your authorized scope.
  • Maintain tooling calibration for all assigned equipment.
  • Serve as TES’s on-site representative, ensuring technical accuracy, safety compliance, and positive customer engagement.
  • Professionally communicate with customers to explain technical findings, recommend solutions, and maintain strong relationships.
  • Drive resolution of technical and logistical issues while balancing operator needs, regulatory requirements, and company standards.
  • Prepare and complete all required documentation in accordance with regulatory and company requirements.

Qualifications:

Required:

  • FAA Airframe & Powerplant (A&P) certificate.
  • 2–3 years’ turbine engine maintenance experience in the aviation industry.
  • Demonstrated experience on the following engine types: HTF7000 series, TFE731, CFE738, APU models.
    (Rolls Royce BR710 and CF34 experience a plus, but not required.)
  • Strong troubleshooting skills with the ability to work independently in remote environments.
  • Professional presence, strong verbal and written communication skills, and the ability to foster positive customer relationships.
  • Valid driver’s license, passport eligibility, and ability to travel extensively (domestic & international).
  • Proficiency in MS Word, Excel, and ability to learn company/industry software.

Preferred:

  • OEM training on applicable engines.
  • Prior field service or mobile maintenance experience.

Physical & Work Environment: 

  • Frequent domestic and occasional international travel.
  • Work performed on-aircraft, in hangars, and on ramps — including outdoors in varying weather.
  • Periodic elevated noise exposure during engine runs (hearing protection provided).
  • Ability to lift up to 25 lbs., bend, kneel, and work in confined spaces.

Customer Service Representative

Position Overview:

The role provides day to day support to Business Aircraft Customers globally through providing quotations for parts, answering Customer queries, processing sales orders and rental requests and ensuring overall Customer satisfaction. This position is one of a team of seven Customer Service Representatives situated globally providing round the clock service for a growing client base, reporting into the Global Customer Service Manager and the Director of Supply Chain / Customer.

Key Responsibilities:

  • Process Customers Orders efficiently and accurately from inception to invoicing.
  • Coordinate and communicate effectively with internal and external customers.
  • Contribute to successful delivery of Customer Orders.
  • Confers with customers that contact the organization by telephone or electronically to provide information about organization products or services, discuss customer accounts, and obtain or address customer complaints, process Requests for Quotes, process Rental requests, and other tasks as necessary.
  • Responds to call or emails to customers to provide follow-up on inquiries.
  • Generates documentation and solves customer issues/requests/complaints in accordance with procedures, and when required, redirects queries to appropriate department or personnel.
  • Provides technical assistance to customers and escalates complex issues to appropriate personnel as required
  • Manages and maintains a record of customer interactions or transactions; records details of inquiries, complaints, comments, and actions taken to facilitate future needs in trainings and improvements in customer services.
  • Confers with Operations, sales, shipping, warehouse, or other personnel to expedite or trace shipments.
  • May promote products/services to ensure business targets are met.
  • May provide after-sales support for client contracts to ensure customers satisfactions are met.
  • Performs duties related to overall customer service.
  • Provides support to sales team regarding customer concerns.
  • Coordinates with Inside Sales to identify opportunities.
  • Serves as customer interface on product status and delivery.
  • Maintains knowledge of TES organization and products to provide the appropriate information and support to customers.
  • Consistently documents customer service needs to identify patterns and maintain quality.
  • Other duties as assigned.

Qualifications:

Minimum Qualifications: Either one or both of the following

  • Associates Degree in Marketing or in an Aviation/Customer Service Industry related field
  • A minimum of three years related industry experience

Preferred education and experience: 

  • Bachelor’s degree in business administration or in an Aviation/Customer Service Industry related field
  • 4 years related industry experience.

Successful candidates will posses these skills: 

  • Fluency in English
  • Ability for Accuracy, Accountability, Judgement and Decision Making
  • Ability to work in a Time-Sensitive and High-Pressure Environment
  • High level of competency with Microsoft Excel and Word
  • Solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to effectively communicate both verbally and in writing
  • Strong attention to detail
  • Strong planning, organizational, analytical, decision-making, and problem-solving skills
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Ability to multi-task and understand priority levels is a must
  • Data entry and typing skills
  • A commitment to professional practice and continuous professional improvement

 

 

Inventory Specialist

 

Position Overview:

The Warehouse Logistics Specialist is responsible for the accurate and efficient movement of aerospace components, materials, and finished goods through the warehouse. This position ensures inventory integrity, compliance with aerospace standards, and timely support to production and customer requirements. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and understands the importance of accuracy and safety in an aerospace manufacturing setting.

Key Responsibilities:

  • Receive, inspect, and verify incoming shipments and aerospace components in accordance with company procedures and quality standards.
  • Coordinate material movement between warehouse, production, and shipping/receiving areas.
  • Accurately maintain inventory records through the ERP system, ensuring data integrity and real-time updates.
  • Package, label, and prepare shipments in compliance with aerospace industry and customer specifications.
  • Conduct regular cycle counts and support full physical inventory activities.
  • Ensure all warehouse activities meet safety, regulatory, and FAA compliance standards.
  • Operate material handling equipment, including forklifts and pallet jacks, in a safe and efficient manner.
  • Collaborate with purchasing, planning, and quality departments to resolve material discrepancies and support production schedules.
  • Maintain a clean, organized, and hazard-free work environment.
  • Assist with logistics coordination, including freight quotes, shipment tracking, and delivery scheduling.

Qualifications:

Qualifications:

  • High school diploma or equivalent required; Associate’s degree preferred.
  • Minimum 3 years of experience in a warehouse or logistics role, preferably within aerospace or a regulated manufacturing environment.
  • Knowledge of aerospace parts handling, packaging, and traceability requirements a plus.
  • Proficient in ERP systems and Microsoft Office (Excel, Outlook, Word).
  • Strong organizational and communication skills.
  • Ability to lift up to 50 lbs and stand/walk for extended periods.
  • Valid forklift certification preferred.

Shape Work Environment:

  • Climate-controlled warehouse environment.
  • Must adhere to strict safety and regulatory standards.

Quality Control Inspector

Position Overview:

The Quality Control Inspector performs approved inspection programs in support of the servicing and repair of gas turbine engines and aircraft components. This role ensures compliance with Federal Aviation Regulations, manufacturer specifications, technical data, and TES policies and procedures.

Key Responsibilities:

  • Perform all inspection duties according to TES policies and FAA regulations.

  • Conduct receiving, in-process, and final inspections of overhauled or repaired engines, APUs, accessories, and components.

  • Maintain accurate and compliant documentation and inspection records.

  • Support audit functions (employee qualifications, process verification, procedure compliance).

  • Ensure inspections (preliminary, hidden damage, progressive, final) are performed correctly with appropriate documentation.

  • Guide production personnel in inspection and compliance practices.

  • Calibrate and inspect precision tools and test equipment regularly.

  • Evaluate and apply technical data and service bulletins.

  • Identify and prevent release of non-conforming or unairworthy parts.

  • Record and track internal/external quality escapes using EHS Insight.

  • Communicate with and report directly to the Quality Operations Leader.

Qualifications:

  • Preferred: A&P or P Mechanic Certification (14 CFR Part 65).

  • Preferred: 24+ months of experience as a Final/Return to Service Inspector.

  • Experience with component repair methodologies highly desirable.

  • Proficient with precision measuring tools and quality audit practices.

  • Ability to read and interpret technical manuals, drawings, and instructions.

  • Demonstrated ability to meet the requirements of the role during the probationary period.

Warehouse Logistics Specialist

Position Overview:

The Warehouse Logistics Specialist is responsible for the accurate and efficient movement of aerospace components, materials, and finished goods through the warehouse. This position ensures inventory integrity, compliance with aerospace standards, and timely support to production and customer requirements. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and understands the importance of accuracy and safety in an aerospace manufacturing setting.

Key Responsibilities:

  • Receive, inspect, and verify incoming shipments and aerospace components in accordance with company procedures and quality standards.
  • Coordinate material movement between warehouse, production, and shipping/receiving areas.
  • Accurately maintain inventory records through the ERP system, ensuring data integrity and real-time updates.
  •  Package, label, and prepare shipments in compliance with aerospace industry and customer specifications. 
  • Conduct regular cycle counts and support full physical inventory activities.
  • Ensure all warehouse activities meet safety, regulatory, and FAA compliance standards.
  • Operate material handling equipment, including forklifts and pallet jacks, in a safe and efficient manner.
  • Collaborate with purchasing, planning, and quality departments to resolve material discrepancies and support production schedules.
  • Maintain a clean, organized, and hazard-free work environment.
  • Assist with logistics coordination, including freight quotes, shipment tracking, and delivery scheduling.

Qualifications & Experience:

  • High school diploma or equivalent required; Associate’s degree preferred.
  •  Minimum 3 years of experience in a warehouse or logistics role, preferably within aerospace or a regulated manufacturing environment.
  • Knowledge of aerospace parts handling, packaging, and traceability requirements a plus.
  • Proficient in ERP systems and Microsoft Office (Excel, Outlook, Word).
  • Strong organizational and communication skills.
  • Ability to lift up to 50 lbs and stand/walk for extended periods.
  • Valid forklift certification preferred

Work Environment

  • Climate-controlled warehouse environment.
  • Must adhere to strict safety and regulatory standards

Director of Sales

Position Overview:

TES is a trusted leader in the business aviation aftermarket, providing high-value solutions to operators, MROs, and fleet management companies around the world. We specialize in supporting multiple private aviation companies and other business jet platforms through quality parts, customer service, and deep technical expertise.

We’re seeking an experienced Sales Director to join our team. This high-impact role is responsible for leading the inside and outside sales organization, as well as the customer service team, to deliver sustained revenue and margin growth. The ideal candidate brings proven experience selling into the business jet segment and has a strong understanding of aviation parts knowledge. This role would report to the VP of Parts Distribution as you will work closely developing different business plans on multiple product lines.

Key Responsibilities:

  • Lead and manage a high-performing team of inside and outside sales professionals and customer service representatives
  • Develop and execute annual sales strategies aligned with TES’s business objectives
  • Contribute to the Long-Range Business Plan (LRBP) with accurate sales forecasts and market insights
  • Ensure pricing strategies and customer proposals are competitive and aligned with market conditions
  • Build strong relationships with aircraft operators, MROs, and fleet management companies, including regional and global players
  • Gather market intelligence (e.g., fleet utilization, maintenance events, platform trends) to inform program and inventory planning
  • Collaborate cross-functionally with Program Management and Supply Chain to enhance customer satisfaction and inventory efficiency
  • Oversee key customer contracts, monitor performance metrics, and identify opportunities for growth
  • Identify and pursue new market opportunities to expand TES’s share in the business jet aftermarket space

What We’re Looking For:

  • Bachelor’s degree in Business, Aviation, or a related field; MBA preferred
  • 10+ years of progressive sales leadership in the business aviation or aftermarket support space
  • Proven success selling to aircraft operators, MROs, fleet management companies, and/or OEM service networks
  • Specific experience with Bombardier and Learjet platforms strongly preferred
  • Deep knowledge of aftermarket dynamics, customer buying behavior, and aircraft lifecycle support
  • Excellent leadership, negotiation, and interpersonal skills
  • A leader that will invest and develop their peers and team members
  • Think strategically
  • Ability to thrive in a fast-paced, customer-focused, and collaborative environment

Product Line Analyst

Position Overview:

The Product Line Analyst plays a key role in supporting the strategic and operational success of the TES product portfolio by serving as the primary point of contact for OEM engagement, conducting detailed market and customer analysis, and collaborating cross-functionally to ensure inventory and supply chain readiness. This role is responsible for driving data-informed decisions and ensuring alignment with contractual obligations, customer demand, and market trends.

Key Responsibilities:

  • Serve as the primary account focal for OEM engagement, ensuring timely and accurate communication.
  • Perform contractual reporting to OEM partners, ensuring all requirements and deliverables are met.
  • Reconcile OEM data reporting with internal records at Turbine Engine Specialists (TES) to ensure consistency and accuracy.
  • Conduct market and fleet analysis to monitor trends and support business planning.
  • Identify and communicate market trends that impact the product line strategy and customer demand.
  • Analyze customer and sales data to evaluate performance and identify growth opportunities.
  • Review product pricing and provide insights and recommendations based on competitive analysis and profitability goals.
  • Collaborate with planning teams to ensure inventory availability across all categories: new, used/serviceable, rotable, and exchange.
  • Coordinate with the supply chain to ensure rental tools are calibrated and compliant with industry standards.
  • Partner with supply chain teams to validate that new parts are correctly built and maintained within the system.

Qualifications & Experience:

  • Bachelor’s degree in Business, Supply Chain, Marketing, or a related field.
  • 3+ years of experience in market analysis, business analytics, or a similar role; aerospace or OEM-related experience preferred.
  • Strong analytical skills with the ability to interpret large data sets and translate findings into actionable insights.
  • Proficient in Microsoft Excel, Power BI, and ERP/MRP systems.
  • Excellent communication and organizational skills with the ability to work cross-functionally.
  • Detail-oriented with strong problem-solving and project management abilities.

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at a time.

Preferred Competencies:

  • Knowledge of aerospace industry and engine components
  • Experience with OEM contract compliance
  • Strategic thinking and data-driven decision-making
  • Ability to manage multiple priorities in a fast-paced environment

Quality Inspector

Position Overview:

Pay: $85,000-$90,000 annually

TES is seeking a highly organized and detail-oriented Quality Inspector to join our team. Performs approved inspection programs for servicing and repair of gas turbine engines, aircraft components, parts or accessories in accordance with the Repair Station Manual, Federal Aviation Regulations, manufacturers’ specifications, approved technical data and TES policies/procedures.

Key Responsibilities:

  •   Performs all duties of designated inspection and product handling in accordance with TES. policies and procedures and provide reports/records, such as FRA 337’s, that comply with all applicable Federal Aviation Regulations, IPM’s, manufacturers’ specifications and the policies of TES.
    •    Completes receiving, assembly (in-process) inspection and the final acceptance inspection of each overhauled or repaired engine, accessory, appliance and component at time of completion and prior to preparation for shipment.
    •    Assists as necessary with the operation and accuracy of the filing system for overhaul records, electronic/manual maintenance records, bulletins, and related publications for their programs.
    •    Completes employee qualification audits, process verification audits, process and procedure audits, as they relate to the Repair Station.
    •    Assures that required preliminary, hidden, damage, progressive and final inspections are properly performed, and that proper inspection records, reports and forms are properly executed prior to releasing the product.
    •    Instructs production personnel in proper procedures for compliance with product/company standards.
    •    Conducts periodic inspection/calibration of all precision tools and test equipment, and ensures calibrations are current and conform to all applicable regulations.
    •    May evaluate published technical data for timely and accurate applicability to quality assurance /shop procedures to ensure reliable, quality products.
    •    Provides technical inspection support for specific engines/components and takes appropriate actions in preventing release of defective, unserviceable, or un-airworthy parts.
    •    Enters quality escapes into Turbine Update for tracking of internal/external quality escapes.
    •    Direct report to Quality Operations Leader. Maintains constant communication with Quality Operations Leader as it relates to day to day operations

Qualifications & Experience:

  • Ability to express or exchange ideas verbally with peers, clients, and public.
    •    Ability to get along with co-workers and peers.
    •    Maintenance of regular attendance and punctuality within customary tolerances.
    PHYSICAL DEMANDS
    (The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)
    •    Sedentary Work: exerting up to (50-70) pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Work involves walking, sitting, driving or standing for brief periods of time. Reaching:  extending hands and arms in any direction. Handling:  seizing, holding, grasping, turning or otherwise working with hand(s). Talking:  expressing or exchanging ideas by means of the spoken word.
    •    Hearing:  perceiving the nature of sounds by ear.
    WORK ENVIRONMENT
    (The work environment characteristics described here are representative of those employee encounters while performing the essential functions of the job.
    •    Engine shop and shop office environments, including hoists, heavy parts, chemicals, and fluids with use of precision instruments, stringent housekeeping and work area safety regulations and practices to observe and maintain.
    •    The environment may include brief periods of elevated noise exposure due to engine testing, exposure to outside weather conditions required to service aircraft engines and accessories.

Supply Chain Analyst

Position Overview:

Job Description

The Supply Chain Analyst – Purchasing & Sourcing supports the Parts and Services , and Aviation Parts Distribution businesses by focusing on the procurement, sourcing, and material planning of aircraft parts including rotables, repairables, and consumables. This role provides analytical and execution support to Purchasing by evaluating demand, supplier options, lead times, pricing, and availability to ensure material is sourced competitively and delivered in support of customer commitments and AOG requirements.

The ideal candidate is a self-starter that combines strong analytical capability with hands-on purchasing support in a fast-paced, regulated aerospace environment.

Key Responsibilities:

Parts Forecasting & Demand Planning

  • Develop and maintain rolling forecasts for engine and APU components, including LLPs (Life Limited Parts), rotable pool assets, repairables, and consumables.
  • Analyze historical consumption, reliability trends, shop visit schedules, and contractual obligations to drive accurate demand planning.
  • Collaborate with Engineering, Planning, and Sales teams to incorporate maintenance schedules, reliability data, and market intelligence into forecasts.
  • Support long-term material planning aligned with PBH (Power-by-the-Hour) and time & material programs.
  • Utilize statistical forecasting models and predictive analytics to improve forecast accuracy and reduce excess/obsolete inventory

Inventory Analytics & Optimization

  • Conduct detailed inventory performance analysis (turns, fill rate, service level, aging, excess & obsolete).
  • Optimize safety stock levels based on variability, lead time, and service level targets.
  • Identify cost-saving opportunities through data-driven decisions on repair vs. replace, pooling, and vendor selection.
  • Support rotable asset management, repair cycle time monitoring, and WIP (Work in Progress) analysis.
  • Develop dashboards and KPIs to monitor material availability, AOG response performance, and working capital impact.

Purchasing & Sourcing Support

  • Ensure operational and commercial performance for one or multiple product lines regarding inventory planning and material availability.
  • Sourcing and procuring aircraft, engine and APU components
  • Supporting the administration of repairs, cores and product line management
  • Monitor procurement activities to ensure alignment with production schedules and customer requirements

Supplier & Repair Vendor Coordination

  • Track supplier and repair vendor lead times, pricing trends, and delivery commitments
  • Support expediting of critical parts, including AOG and field service requirements
  • Assist with supplier performance tracking and issue resolution
  • Maintain accurate supplier records, pricing agreements, and sourcing notes
  • Support supplier selection decisions based on cost, lead time, historical performance, and material condition
  • Collaborate with suppliers to resolve issues related to delivery, quality, or capacity constraints

Compliance & Aerospace Standards Support

  • Reviewing and resolving aircraft component non-conformance issues
  • Ensure procurement activities comply with AS/ISO, FAA, EASA, customer, and internal quality requirements
  • Support traceability, documentation, shelf-life, and airworthiness requirements for purchased material

Qualifications:

  • Bachelor’s degree or higher preferred – Business, Supply Chain Management, or related field of study.
  • 2–5 years of experience in purchasing, sourcing, or supply chain analytics
  • Experience in Aerospace MRO or Aviation Parts Distribution is strongly preferred
  • Familiarity with aircraft rotable, repairable, and consumable components
  • Understanding of aviation documentation (FAA 8130-3, traceability, shelf life)
  • APICS CPIM / CSCP certification a plus
  • Proficiency in data analysis tools (e.g., Excel, Tableau) and ERP systems (e.g., Corridor, Quantum)

Working Conditions

  • Office-based role with frequent interaction with Purchasing, Warehouse, and Operations teams
  • May perform other duties as directed by Leadership
  • Occasional after-hours support for AOG or critical material requirements

Inventory Specialist

Position Overview:

TES is seeking a highly organized and detail-oriented Inventory Specialist to join our team.

Pay: $22-$24 hourly 

Visually inspects all incoming products for compliance to the purchase order received with the shipment in accordance with established policy and procedure. The inspection shall focus on the product’s received condition including identification, configuration, completion, condition, quantity, and appropriate certification.

Key Responsibilities:

  • Verifies purchased products were obtained from an approved source as listed on the qualified vendor listing and directs the product to the appropriate area for inspection. Identifies material requiring inspection using the check for acceptance (CFA) processing accordance with established policy and procedure.
  • Researches and reconciles discrepancies noted during the cycle count process; completes discrepancy reports and performs computer system data entry from receiving documentation in accordance with established policy and procedure. Segregates non-conforming material from accepted material to prevent inadvertent use.
  • Communicates non-conformities found with the appropriate department.
  • Cleans incoming trays and moves parts from gateway to engine trays.
  • Moving of aircraft engines, engine containers, materials transport containers and facility maintenance equipment with forklifts between plants.
  • Organizing engine container yards for cleanliness and orderliness
  • Preparation of aircraft engine containers for shipment
  • Installing aircraft engines into transport containers
  • Operates a forklift truck within all safety guidelines; fuels vehicle when needed and notifies supervisor when problems are encountered with its operation
  • Conducts an inventory of engine parts located on the engine trays to determine part requirements for build kit completion.
  • Liaises with production planners to locate parts, expedite work, and/or obtain estimated completion dates.
  • Logs received and shipped items into production management receiving system to maintain lot control registry.
  • Provides materials, components, and engines in a timely manner by physically moving them from stock points either manually or by way of material handling equipment (i.e., forklift, pallet jack, etc.)
  • Uses the production management computer system to dispense and receive information such as receipts, transfers, returns, cycle counts, product codes, part numbers, quantities, comments, outstanding demands, non-conformance tags, etc.
  • Stocks consumables and parts on warehouse shelving.
  • Arranges parts/components into kits as per original equipment manufacturer parts manuals.
  • Prepares and completes a variety of documentation required for credit and export compliance, vendor returns, picking and shipping of parts, service center transfer shipments, etc.
  • Controls data integrity of inventory systems by creating and updating system files. 
  • Communicates with global Customer Service Teams of any outbound order discrepancies via phone, email or Chat.
  • Works with 3rd party LTL/Parcel carriers to ensure deliveries are made in accordance with customer requirements.

Qualifications & Experience:

Position Requirements:

 Good planning, organizational, interpersonal, and decision-making skills to ensure compliance to customer, regulatory and company requirements.

  • A valid class 5 driver’s license (or equivalent)
  • A valid forklift operator’s license (preferred)
  • Mechanical dexterity
  • Working knowledge of computers
  • Ability to lift up to 50 pounds (unassisted) for approximately 25% of the average workday.
  • Demonstrated knowledge of the proper handling of material.
  • Working knowledge of inventory controls and warehousing procedures is an asset.
  • Thorough knowledge of the workplace hazardous materials information system (WHMIS) requirements and hazardous goods handling.
  • Must be authorized to work in the US.